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Panchkula / Haryana Miscellaneous Services HaryanaTechnical Opening Corrigendum

Appointment of a Call Centre Agency for Providing a AI-Based Voice Bot Solution, Centralized Customer Service Call Centre (CSCC) Bijli Suvidha Kendra (BSK) to UHBVN Customers

Estimated Value

Not Specified

Tender
EMD Guarantee

₹10.00 Lakh

Fixed
Tender Fee

₹5,900

Payable
Work Period

90 Days

Tech Evaluation 9 Oct 202629 Oct 2026
BiddingTech OpeningFinancial OpeningAOC Award

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Tender Details

ID: 2026_HBC_548864_1 Tender

Work Description

Description
Please refer BID Document

Key dates

Published18 Sept 2026, 04:00 pm
Bid due29 Oct 2026, 01:00 pm09 Oct 2026, 01:00 pm
Bid opening12 Oct 2026
Documents until09 Oct 2026
2 corrigenda
2
Date extension29 Oct · due 29 Oct 2026, 01:00 pm
1
Date extension18 Sept · due 09 Oct 2026, 01:00 pm

Bidders & evaluation

Pipeline: Technical Opening
✓ 1. e-Publishing

18 Sept 2026, 04:00 pm

✓ 2. Bid Submission

Closed 29 Oct 2026, 01:00 pm

○ 3. Tech Opening

0 bids recorded • 0 qualified

○ 4. Financial Opening

0 ranked • L1 ranked

○5. L1 Award

In progress

Financial Evaluation & L1 Contractor Ranking

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Documents & BOQ

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✓Original BOQ (.xls)
✓Official NIT & SBD
✓Extracted Criteria

Location

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Panchkula 134114